Shipping policy

Order Processing

Most orders are processed within 1–3 business days. During periods of high demand, product launches, or inventory transitions, processing times may extend up to 3 weeks.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Times

Typical delivery times after shipment:

USPS Ground Advantage: 3–7 business days

Delivery times may vary due to carrier delays, weather, or seasonal demand.

Carrier Responsibility

Once an order has been shipped and accepted by the carrier, delivery timing is the responsibility of the shipping provider. While we cannot guarantee carrier transit times, we will assist customers in resolving any delivery issues.

Delivery Issues

If your package is delayed, lost, or encounters a carrier issue, please contact us. We will work with the carrier to resolve the situation and may provide a replacement or refund if necessary.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Questions

If you have any shipping questions, please contact us at:

support@mycookwarecare.com